PRIVACY & POLICY
the users of the website the terms associated with the usage and
protection of all the personal information that has been
collected from them. By 'personal information', we mean any kind
of information that can be associated with a particular
individual. This includes his/her name, address, telephone
number, e-mail ID, credit card number, and other such details.
All images, Web site design elements, text, graphics, logos,
buttons, icons, the presentation, selection and arrangement
thereof, Copyright @ 2016, Ravi India Tours. All rights
We take appropriate steps for protecting the information of our
clients by using the latest technology and advanced security
features. We have been continuing working to upgrade our web
pages or servers for latest technology and if we change our
Web site to notify you of these changes and provide you with the
ability to opt out of these new uses. If you are concerned about
how your information is used, you should check back at our Web
1) Upon receiving your booking request, one of Ravi India Tours
experienced travel consultants will start to assist you in
building a pleasant travel plan according to your special
requirements and interests within 24 hours.
2) Upon the receipt of a deposit from you, we'll secure your
reservation and process your final booking immediately. Deposit
is usually 30% of the total touring price, while the percentage
could be subject to group size and itinerary; your travel
consultant will adjust it accordingly.
3) It is highly recommended to have your reservation made 60
days prior to your departure date. A full payment is required 45
days prior to the departure date.
4) Once your booking is confirmed, we will send you a
confirmation letter with the proposed flights, hotels, and tours
in details. Should any conditions change after the confirmation,
Ravi India Tours reserves the right to make changes and provide
you with the similar alternative options.
5) Please note: special terms may apply to some promotions.
Please refer to the specific terms and conditions which are
shown on the certain pages of promotions.
Complaints and Claims
Whenever you feel unsatisfied with any service Ravi India Tours
has provided, please inform your local tour guide or your travel
consultant immediately to avoid similar problems either before
or during your trip.
If you want to complain or claim for compensation, you must
inform us by email, regular mail, or fax in writing within 15
days upon your tour is finished. Please attach relevant receipts
and substantiating evidence to the letter of claim.
A passport valid for no less than 6 months is required to travel
to all countries in our program. Responsibility for
documentation accuracy, passport validity and dispatch of
documents rests with you. Ravi India Tours accepts no
responsibility for any failure in this respect. You must clearly
provide your full name on passport; otherwise we are not liable
for any delays, transport failure. Also, travel insurance
purchased in advance is strongly suggested for your own sake.
You must advise us in writing, at or prior to booking, of any
physical, emotional or mental condition which may require
professional attention during the trip or the use of special
equipment. You must provide your own small, collapsible
wheelchair if it is a necessity through your journey, please
note not all of our trips are wheelchair-accessible. Besides, we
cannot guarantee any wheelchair assistance or accessibility in
international destinations. Ravi India Tours reserves the right
to decline any trip participant whose condition, in our opinion,
may affect the health, safety or enjoyment of other
We cannot accommodate women who are 6 month or longer pregnant.
You should take into account all international travel risks and
health requirements applicable to the areas you intend to visit.
You are solely responsible for checking the governmental safety
and security conditions, vaccination, and other health
requirements in countries you are going to visit or transit.
Ravi India Tours will carry out tour services after making sure
you are properly insured. It is required that you should
purchase proper travel insurances before leaving your home
country to cover a wide range of unexpected loss and damages.
CANCELLATION POLICY: -
All Cancellation requests need to be sent in written on email
from the same email id which was used to make booking and have
to be reconfirmed by replying our cancellation confirmation
email. Refund for cancellation may vary for the various services
booked and as per our policy below:
If booking is cancelled 45 days prior to arrival date, whole
advance payment is eligible for refund deducting the transaction
charges for receiving advance payment, sending refund, any
cancellation charges levied by airlines for flight ticket
cancellation, train ticket cancellation charges by Indian
Railways and cancellation charges by hotels booked.
If booking is cancelled within 30 days of arrival, no refund will
be made out of advance payment given to us.